• Have your 12-digit Consumers Energy account number ready (starts with 1000 or 1030.
• Have a digital copy of the sales receipt showing proof of payment, equipment type, make, model, price and date of purchase.*
• Have your model number or retailer SKU, manufacturer and retailer name

*Please ensure your receipt image includes: Store name, purchase date, purchase price, paid in full, and model number. A packing slip or email order confirmation is adequate provided it contains all the required information.